We think it is important for you to know that we will never share your personal data with any third party. Ever.
XO Edge takes the privacy of your information very seriously. Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of personal information about you that may be provided via the XO Edge Website or otherwise.
We collect the following data:
Personal identification informationthat you provide us with (Name, email address, phone number, etc.) Email correspondence, in which case we may retain the content of your email messages together with your email address and our responses. Information provided when you use our mobile optimised website from your portable hand-held device including details of your physical location, where you have agreed to it being used.We may collect Information about your computer, including where available your IP address, operating system, browser type and the geographical location of your computer, for system administrationand retargetingpurposes. This is statistical data about browsing actions and patterns. Retargeting information. Retargeting collects personal data for the purposes of tracking users across the internet and displaying targeted adverts to them.
You directly provide uswith most of the data we collect. We collect data and process data when you: Register online or place anorder for any of our products or services. Voluntarily complete a customer enquiry form or a request to book a meeting.Use or view our website via your browser’s cookies. Engage with us via our website, which will collect relevant retargeting informatione.g., Facebook Pixels, corresponding with your engagement.
We collect your data so that we can:
Process your order and manage your account. Respond to enquiries, meeting requestsand to answer your questionsApply profiling technology which analyses our customers’ engagement with our direct marketing communications, activity and interests so that we can send you content that is most relevant to youPromote products at the right time with AI-powered targeting Reach cross-channel with display, video and social advertising.Track use across the different social platforms and tailor advertisements accordingly.
Security measures to protect your datainclude encryption, security certificates, access controls and othersecurity measures. We will keep your personal identification information for as long as necessary for itspurpose.Once this time period has expired, the data will be erased.
Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you an administration fee for this service. The right to rectification –You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.
If you make a request, we have one month to respond to you, however, we will always endeavour to respond in as timely fashionas possible. If you would like to exercise any of these rights, please contact us by email at: connect@xo-edge.co
Consent:
To the extent that we are processing your Information based on your consent, you have the right to withdraw your consent at any time. You can do this by unsubscribing via the link provided in any direct marketing communication, or emailing us at theaddress set out above.
Cookies:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technologyFor further information, visit allaboutcookies.org.
There are a number of different types of cookies, however, our website uses are:
Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Performance cookies — We use these cookies tocollect information about how you use a website, their sole purpose is to improve website functions. Marketingcookies –Weuse these cookies to collect information about your visit to our website. The content you viewed, the links you followed and information about your browser, device, and your IP address. We may share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. We sometimes share some limited aspects of this data with third parties for advertising purposes. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. However, no personal information will be shared.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
We keep our privacy policy under regular review in accordance with the latest GDPR and other relevant requirements and place any updates on this web page. This privacy policy was last updated on 14thJanuary 2021.
How to contact us:
If you have any questions about our privacy policy, the data we hold onyou, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:connect@xo-edge.co
Call us:+44 (0) 20 156 712 23
Or write to us at: Blackwell House, Guildhall Yard, London, EC2V 5AE